Privacy Policy

Privacy Policy

At https://tbi-brain-queens.nycinjuryaid.com (the “Website” or “we,” “us,” or “our”), we are dedicated to protecting your privacy and securing your data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in accordance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Protection Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope:

This policy applies to all interactions with our Website, applications, services, and products. Please note that it does not cover third-party platforms, apps, products, or services accessed through links on our site, which have their own privacy policies.

Data Collection:

We collect different types of personal information when you interact with us:

  • Account Information: Details related to your account creation and management.
  • Payment Information: Transaction details for purchases or subscriptions.
  • Financial Information: Banking or credit card information, where necessary.
  • Purchase Information: Items bought from our services.
  • Mobile Device Identifiers: Unique identifiers from your mobile device.
  • Location Data: Your geographical location when using our location-based services.
  • Feedback: Comments, reviews, and responses to surveys.
  • Social Media Information: Data from social media platforms when you connect your accounts.
  • Product Information: Details about products you view or purchase.

We gather this data through direct input by you, interactions with our systems, and automated technologies. Third parties may also share personal information with us, bound by their respective privacy policies.

Cookies:

We use cookies to enhance your experience and analyze website usage. Cookies are categorized as:

  • Strictly Necessary: Essential for navigating the Website.
  • Preference: Remembering user preferences.
  • Analytics: Tracking site usage for performance metrics.

Users can manage non-essential cookies through our Cookie Manager.

Data Retention and Deletion:

We retain personal data as required by law and for the purpose it was collected. Once these purposes are fulfilled, we securely delete or anonymize the data.

Security Measures:

We implement robust organizational safeguards and security practices to protect your personal information. This includes encrypted communication and engagement with secure third-party processors.

Children’s Privacy:

We do not intentionally collect personal information from individuals under 18 years old.

Your Rights:

Depending on your jurisdiction, you may have rights regarding access, correction, erasure, restriction, data portability, objection, non-discrimination, and appealing or complaining about our data practices. Please contact our privacy team to exercise these rights.

Policy Updates:

We reserve the right to update this policy, and any changes will be published on our Website.

Contact Us:

For inquiries, unsubscribe requests, or questions about data, reach out to us via email at [email protected] or by mail to the address provided on our Website.